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Frequently Asked Questions

  • What advantages come with hiring Ottawa Appliance Repairs?
    Choosing a professional appliance repair service means cost savings, warranty-backed work, and saving valuable time. Our experts have the right tools and experience to fix your appliances efficiently. Trust us for a one-stop solution, and get back to your routine without hassle.
  • Does Ottawa Appliance Repairs offer same-day services in the city?
    Absolutely! We understand the urgency of appliance repairs and offer 24/7 fast and professional services across Ottawa and surrounding areas. Don’t let a broken appliance disrupt your day—call us at (613) 772-0550 for reliable and affordable help. Plus, we waive the service fee when you choose us for repairs!
  • Can I get a repair estimate over the phone?
    Providing an accurate quote over the phone can be challenging, as precise diagnostics require an in-person evaluation. Our experienced technicians are quick to identify issues, ensuring a swift and accurate diagnosis. Trust us for an honest and thorough assessment.
  • How long will it take to fix my appliance?
    The repair time can vary based on the appliance type, brand, and the specific issue at hand. We strive to offer same-day service, with most repairs taking between one to three hours. If a unique replacement part is required and needs to be ordered, it could take anywhere from one to three weeks, depending on the manufacturer’s availability.
  • What services does Ottawa Appliance Repairs offer? 
    Ottawa Appliance Repairs offers a wide range of appliance repair services. Whether it's your refrigerator, oven, dishwasher, or any other appliance, we have you covered.
  • How can I request a repair service from Ottawa Appliance Repairs? 
    Requesting our services is easy. You can schedule a service appointment through our website or call us. Our experienced technicians will be at your doorstep promptly.
  • Are your technicians certified and experienced?
    Absolutely! Our technicians are highly trained, certified, and experienced in handling a range of appliance brands and models. They stay updated with industry trends and use state-of-the-art tools to provide the best service possible.
  • Is there a warranty on the repairs you provide? 
    We stand behind our work. We offer a warranty on our repair services. If the same issue reoccurs, we'll take care of it.
  • Do you offer emergency repair services? 
    Yes, we understand that appliance issues can occur at any time. We provide emergency repair services to address your urgent needs.
  • What areas do you serve?
    Ottawa Appliance Repairs proudly serves the Ottawa area and its surrounding regions. Our skilled technicians are ready to assist you wherever you are.
  • How can I prevent appliance issues in the future? 
    We offer tips and advice on our website to help you maintain your appliances and prevent common issues. Regular maintenance can extend the life of your appliances.
  • How do I get a quote for appliance repair?
    You can request a quote by filling out our online form or contacting us directly. We'll provide you with a competitive and transparent quote for your repair.
  • What are the most common appliance problems?
    Common appliance problems include malfunctioning refrigerators, ovens not heating, washing machines with drainage issues, and dishwashers not cleaning dishes effectively. Our skilled technicians are well-equipped to handle these and many more promptly.
  • How do I know if I should repair or replace my appliance?
    Deciding between repair and replacement depends on several factors. Such as the appliance's age, the extent of the damage, and your budget. In most cases, if the appliance is relatively new and the repair cost is reasonable, repairing it is the better choice. We'll assess your situation and provide expert advice to help you make the right decision.
  • Is it worth repairing an older appliance?
    Older appliances can often be repaired cost-effectively, extending their lifespan and saving you money compared to purchasing a new one.
  • How long does an appliance repair typically take?
    The repair time for household appliances depends on the complexity of the fault. Simple repairs may be completed in an hour or a bit more. While more complex ones could take a day or two. Rest assured, we prioritize efficiency without compromising on quality.
  • Can I prevent appliance issues?
    Yes, regular maintenance can significantly reduce the likelihood of appliance problems. Schedule routine maintenance checks with our experts to keep your appliances running smoothly.
  • My refrigerator isn't adequately cooling. What should I do?
    Start by checking the thermostat settings and cleaning the condenser coils if your refrigerator isn't cooling. If the issue persists, it could be a faulty compressor or a refrigerant leak. Both problems require professional repair.
  • What can I do if my freezer is forming excessive ice?
    Excessive ice buildup in the freezer can hinder its performance. Check the door seal for gaps or damage, and ensure it's closing well. If the issue persists, it might be a faulty defrost system or a clogged drain, which our technicians can address.
  • Why is my washing machine not draining water?
    A washing machine failing to drain water can be due to a clogged drain hose or a malfunctioning pump. First, inspect the drain hose for any obstructions. If the problem persists, it's best to schedule a service to diagnose and resolve it.
  • My dryer is taking too long to dry clothes. What could be the issue?
    A dryer's extended drying time may result from a clogged lint filter, inadequate ventilation, or a malfunctioning heating element. Regularly clean the lint filter and ensure proper ventilation. If the problem persists, our technicians can assess and repair the dryer.
  • How can I prevent my dishwasher from leaving spots on dishes?
    Spots on dishes often indicate hard water deposits. Use a dishwasher detergent with rinse aid, or add vinegar to the wash cycle to minimize spotting. If the issue continues, consider installing a water softener or consulting our experts for further guidance.
  • My oven is not heating evenly. What should I do?
    Uneven heating in an oven could be attributed to a faulty heating element, temperature sensor, or worn-out gasket. It's best to have our technicians inspect the oven and replace any malfunctioning components for consistent and reliable cooking results.
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